← All programs
Crisis
Crisis
Communication
Duration2 training days
FormatHybrid
LanguageArabic or English
AudienceCommunication & crisis teams
Why this program?
Helps communication and crisis teams apply their plans, prepare core responses, and test decisions through a live simulation.
Course Learning Objectives
- Understand the crisis life cycle.
- Draft holding statements and talking points.
- Apply the crisis role matrix.
- Manage monitoring, escalation, and publishing decisions.
- Handle social media during a crisis.
- Review performance and document improvements.
Who should attend
- Corporate communication and media teams.
- Crisis and emergency management teams.
- Official spokespersons and their deputies.
- Risk and operations managers involved in communication.
Frequently asked
Before you
ask
Can the program be delivered online?
- Hybrid.
Who from our organization should attend?
- Communication, crisis management, the spokesperson, and a leadership or operations representative.
Is the scenario built from our organization's actual risks?
- Yes. It is based on agreed high-priority risks.
Is the program available in Arabic?
- Yes. It can be delivered in Arabic, English, or both.
What does the organization receive at the end?
- Program materials, templates, a role matrix, and the simulation review.